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Customer-obsessed. Loves creative solutions to problems.

I'm a constellation of everything that's happened to me.

Moments first, then places, then what they add up to.

The moments

Connect the dots

You can't connect the dots looking forward; you can only connect them looking backwards.

– Steve Jobs

Pick any dot. There's no wrong order.

…And a mosaic of every place I've been to…

Around the world, across the USA, and home in India. 46 places so far.

… And a sum of everything I've learned on the way.

  1. 001The customer is the expert. You're just the one taking notes
  2. 002Marketing is why people buy. Analytics is how you know. Bring both
  3. 003If it annoys you, build a small system for it
  4. 004Don't wait for someone else's dashboard
  5. 005The data isn't in the data. It's in how people ask for things
  6. 006Being in the room is not being in the conversation
  7. 007Show up. That's most of it
  8. 008Build the thing before you pitch the thing
  9. 009Go all in. Then go all in on the next thing
  10. 010Color is not decoration. It's how you get someone to look
  11. 011Blending in was never the safe choice, just the quiet one
  12. 012Fall in love with the problem. The solution is disposable

That's the long version.

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Say hi: navyagup@usc.edu